Fast, direct shipping
with Emirates
with Emirates
Seamlesslessly Track, Manage and Deliver with ease
Find the latest delivery status of your shipment
We treat your parcels like we treat our passengers.
Create a customised shipping solution for your business.
Next business day delivery for time-sensitive shipments
Perfect for businesses with set delivery schedules
The address may be incorrect, and we require clarification to complete a collection or delivery. Alternatively, some additional information may be required to clear the shipment. The matter can usually be resolved quickly by contacting our Customer Care team. Click here to Request a call back
Emirates Courier Express will make a maximum of 3 delivery attempts per shipment. Please use our tracking tools and monitor notifications provided to receive updates about estimated delivery times. Ensure that your contact information is up-to-date and accurately captured on the label in case we need to reach you regarding the delivery.
It depends on the agreement between you and the seller and shipper of the goods, and the payment terms agreed. DAP or DDU terms mean the shipper only pays for the shipping charges. All the destination charges, duties and taxes must be settled by the receiver.
Destination charges are calculated based on the commodity being imported, the value of the goods, how the shipper labels the shipment for Customs purposes and the destination country regulations.
Where Customs imposes a charge Emirates Courier Express will pay this on your behalf in the first instance to clear the goods. In the case of DAP or DDU incoterms, you will be required to settle these charges as the consignee, whether you agree to accept delivery of the goods.